When Is The Sale?
The sale starts at 12am Eastern Standard Time on Saturday May 29th and goes until 11:59pm Eastern Standard Time on Monday May 31st.
Are there different deals on different days?
Do I have to enter the code to receive a the discount?
Yes. Once you've reached checkout, make sure you have entered the correct discount code MEM21 and that it has applied to your total. This will show in two places - underneath the text box where you enter the code and in the subtotal breakdown. Offer cannot be combined with any other discounts.
It is the sole responsibility of the customer to make sure the discount code applies! Double check before you hit submit. Customers are able to add the discount code for any method of payment. We cannot add the discount after the order has been submitted.
Do I have to have an account to order?
Yes, these are professional products for professional nail techs. If you do not yet have an account you can click on the little person icon in the upper right to get set up, or you will be prompted at checkout. Your license number and state is required to create your account. If you are a student please send an email to email@example.com and we will get you all set up. If you already have an account, just log in using you email and password, cant remember you password? Click the "Forgot you password" link and follow the directions.
Does the Wishlist or Cart reserve my products?
No, there is no way to reserve products without placing an order. We recommend creating your Wishlist before the sale, to make it a little quicker for you to add to your cart when you are ready to checkout, we know you've got lots of sales to hit.
Can I make any changes my order after I place it?
Due to the extremely high volume of sales, it is very difficult to make changes. Please feel free to email us at firstname.lastname@example.org as soon as you realize you need to make a change and we will do what we can, if we can. Please keep in mind that if we have already proceeded your order, no changes can be made and you will have to place another order.
Please make sure to double check your information before you submit your order.
- Shipping address
- Discount code has been applied
- Items in your cart
- Quantity of each item in your cart
- Method of payment
Is there free shipping?
Yes. Free shipping is available on orders over $100. Subtotal (before shipping) must be over $100 AFTER applying the discount code.
How long will it take for my order to arrive?
We will be working as quickly and accurately as possible to get your orders to you. Believe me, we love our nail mail too! However, due to the high volume of orders, expect a 2 to 5 day processing window prior to shipping. You may see that your order status is listed as "shipped" for a few days before it appears to move. This indicates that we have printed your invoice and are working to get it all packaged up for you. Please remember that USPS is overloaded this time of year. Be nice to you mail carrier, they are hard workers. Thank you in advance for your patience!
See our shipping policies here
Can I return items purchased during this sale?
No. Please see our returns policy here
Can I cancel my order?
If it has not been processed yet, your order can be cancelled. Contact us at email@example.com with your order number to request cancellation. If your order has already been processed, it cannot be cancelled.